How to access our services

Preferred Route for Routine Referrals

The completion of a hospice referral form.
Blank forms may be faxed from the hospice to your ward/ GP surgery on request.
Post or fax completed forms to St. Andrew’s Hospice (fax No 01236 748786).
The hospice will endeavour to respond to the referrer within 48hrs. This may include telephone advice to referrer and/or the offer of an assessment visit to the patient if appropriate.

Preferred Route for Emergency Referrals -

By telephone call to Dr Sugden/ Dr Canning/ Dr Ross at St. Andrew’s Hospice 01236 766951 with a completed referral form following.
We aim to see your patient or give advice to the staff caring for the patient within 24 hrs.
Post or fax completed forms to St. Andrew’s Hospice (fax No 01236 748786).
Emergency (including out of hours) admission to the hospice will be considered, by the consultant on call, for patients who have recently been discharged from the unit or who are otherwise well known to the hospice service. It is considered inappropriate to admit other categories of patient as out of hours emergencies.

Hospital staff will be able to obtain advice from a member of the Specialist Palliative Care Team at St Andrew’s Hospice 24 hours a day by telephoning 01236 766951