CLAN Volunteer Befriender

CLAN Volunteer Befriender

Reports to: CLAN Support Worker


To provide friendship and support to clients, carers and their families affected by a life limiting condition, helping them to cope and improving wellbeing. The service is delivered to the client and carer within their own home with the aim of reducing anxiety and stress and improving the quality of life for all.


It is recognised that duties and responsibilities for the CLAN Volunteer Befriender can be many and varied as the befriending relationship is unique and tailored to the needs of the individual person.  The volunteer will work to an agreed plan of action as set out by CLAN Coordinator / Support Worker, in providing appropriate support to the client, carer and family members.

Key Duties (will be agreed on an individualised basis)

  • Supporting clients and their carers affected by a life-limiting condition in their own home or via telephone/digital technology, providing friendship and social support.
  • Providing a listening ear for clients, carers and their families
  • Providing companionship (reading, chatting, letter writing)
  • Providing respite for carers for short periods (up to a maximum of two hours) as agreed with the family and CLAN Coordinator/Support Worker
  • Assisting with other non-care related aspects of daily living, when appropriate as agreed by the CLAN Coordinator and in-keeping with the individualised action plan. e.g. creating memories, playing games, reading, enjoying a cup of tea
  • Clients could be accompanied out to a social venue if this meets the client’s needs and has been agreed in advance by the CLAN Coordinator.

Other Duties

  • Participating in reflective practice sessions at least three times a year (‘Cuppa and Catch Up’) and some team meetings pertaining to the CLAN project
  • Attending induction and undertaking mandatory training related to the befriending role
  • Undertaking agreed training programme within a 12 month period

Click here to download application form.
Once completed, please return to [email protected]