Area: St Andrew’s Hospice Shops

Reporting To: Shop Manager

Come and join a wonderful team of volunteers in our Retail shops. Do you want to make a real difference in your local community? Do you have a flare for fashion and passion for customer service? Why not join a great organisation where you can use your existing skills and learn new ones whilst gaining experience in the exciting and evolving world of retail.

Why you should volunteer with us?

St Andrew’s Hospice is a registered charity providing specialist palliative care for patients with life-limiting conditions which require complex symptom management, and/or end-of-life care. It is Lanarkshire’s specialist hospice and provides multidisciplinary support for patients, their families and carers. The service is provided completely free of charge for the adult population of North and South Lanarkshire and is open to all without distinction of race, gender or creed.

The Hospice values represent our core beliefs and act as our guiding principles at the very heart of all that we do. Our values are; Human Dignity, Compassion, Justice, Advocacy and Quality.

What is the role?

There are many aspects to retail and we can offer you the opportunity to shape your retail role that suits you. Are you interested in:

• Meeting customers and taking payment for sales
• Sorting and pricing stock
• Replenishing stock
• Stock merchandising
• Maintaining a clean and tidy shop floor and back store

If you have a particular interest or skill in any of the retail duties above, please include this in your application form.

What you can expect from us?

• The opportunity to gain experience in the charity sector
• Take on a new challenge and meet new people
• Opportunity to make a difference to your local community
• Contribute to the mission of the Hospice and be part of a caring, compassionate team
• Learn and develop new skills and use existing skills to help others
• Training and support to carry out your role
• Receive reference letters in support of any future employment or opportunities for ongoing studies

What skills and/or experience do you need?

St Andrew’s Hospice welcomes applications from all sections of the community.  You do not need to have any experience to volunteer in this role but ideally you should be able to demonstrate:

• Good interpersonal skills
• Enjoy meeting new people
• Possess a sensitive and calm approach to situations
• Be a team player and willing to work within guidelines provided
• A degree of self-awareness
• Be responsible and reliable
• Willingness to uphold the values of the hospice

What are the time commitments?

• Shifts vary between 2-4 hours
• Morning shift 10.30am-1pm (Mon-Sat)
• Afternoon shift 1pm-4pm (Mon-Sat)

How do I apply?

Click here to download application form.
Once completed, please return to [email protected]

Or visit one of our shops. You can also call 01236 772002 to request a paper copy of the application form.

All successful applicants will be expected to attend an interview and training before being appointed as a hospice volunteer.