• My Patient’s Stay

My Patient’s Stay

My Stay at the Hospice

Following a patient’s referral by a Healthcare professional involved in their care, our Clinical team will review and assess the patient’s current needs and requirements and if appropriate, they will be added to our waiting list.

When a bed becomes available, a member of the senior nursing staff will contact your patient to arrange admission. The patient may be able to make their own way to the hospice or we may need to arrange transport to the hospice via ambulance.

On admission, your patient will be allocated a nursing team and consultant who will assess and plan individual person centred care in collaboration with them and their family and in conjunction with the wider multidisciplinary team.

Part of these admission discussions may include the patient’s thoughts and hopes for the future including – if appropriate for them – discharge. The discharge planning process can be quite complicated so we try to start this process as early as possible. On discharge, the patient will be made aware of all the ongoing care arrangements they have and any follow up appointments that have been made for them. We will discharge the patient with at least a week’s supply of medication and clear instructions regarding the medications and how to take them.

The Inpatient Unit is not a long term place of care.

 We warmly welcome relatives and friends to St Andrew’s Hospice and operate a flexible, patient-centred approach to visiting to meet the wishes of individual patients and visitors.

We are happy to welcome visitors at any time but as guidance, we find that between 2pm and 8.30pm is the best time to visit. Please speak to the Nurse in Charge for their advice about the best arrangements to suit you and your loved one.

In order to provide some privacy for patients who are eating, we operate Protected Mealtimes and ask that visitors, who are not helping with patient meals, either avoid visiting at meal times or take a break from visiting during these times.

Children are encouraged to visit but must be supervised.

Pets are also welcome by prior arrangement with the Nurse in Charge.

Please sign in and out at Reception as you enter and leave the Hospice.

Thank you for your co-operation.