• My Patient’s Stay

My Patient’s Stay

My Stay at the Hospice

Following a patient’s referral by a Healthcare professional involved in their care, our Clinical team will review and assess the patient’s current needs and requirements and if appropriate, they will be added to our waiting list.

When a bed becomes available, a member of the senior nursing staff will contact your patient to arrange admission. The patient may be able to make their own way to the hospice or we may need to arrange transport to the hospice via ambulance.

On admission, your patient will be allocated a nursing team and consultant who will assess and plan individual person centred care in collaboration with them and their family and in conjunction with the wider multidisciplinary team.

Part of these admission discussions may include the patient’s thoughts and hopes for the future including – if appropriate for them – discharge. The discharge planning process can be quite complicated so we try to start this process as early as possible. On discharge, the patient will be made aware of all the ongoing care arrangements they have and any follow up appointments that have been made for them. We will discharge the patient with at least a week’s supply of medication and clear instructions regarding the medications and how to take them.

The Inpatient Unit is not a long term place of care.

For more information, please take a look at our Information Booklet.

Please see our Collection of Personal Data for Covid-19 Contact Tracing Privacy Notice

Visitor Guidelines during COVID-19 Pandemic

Updated 17th September 2021

We are pleased to let you know that we have been able to review visiting to the Hospice whilst continuing our aim of maintaining the safety of patients, visitors and staff.

In principle, for everyone’s safety and comfort, we aim to control the total number of visitors in the hospice at any one time.

  1. Each patient may identify a total of up to 4 designated family or friends to visit them.
  2. A maximum of 2 of the designated visitors can visit at any one time. Families/friends are advised to coordinate their visiting to ensure this is adhered too.
  3. There will be visiting from 14:00 -20:00 hrs every day.
  4. Children (under 18) can visit along with designated visitors and do not contribute to the designated visitor numbers.
  5. Faith representatives can visit out with usual visiting times, again in addition to other visitors.
  6. A member of our Team will call visitors prior to a first visit and then on a Monday, Wednesday and Friday to undertake a covid screening prior to your visit-this will include checking you don’t have any symptoms, been in close contact with anyone with covid and that you have done a lateral flow test. These can be picked up from your local pharmacy or ordered here: https://test-forcoronavirus.service.gov.uk/order-lateral-flow-kits/condition Visitors are also asked to self-monitor to ensure they do not pose a risk of transmitting the virus to our patients or staff.
  1. When coming in to and leaving the hospice, all visitors are asked to report to the Main Reception, and Reception Staff will provide guidance on signing in and accessing the patient’s room. Visitors will be issued with a fob to allow them to enter the ward. When leaving the building, visitors should exit via the main reception where the receptionist will sign you out. It is essential that visitors sign in and out for Fire Safety. Please also hand in your fob
  2. Please do not risk the safety of your loved one or our staff by allowing additional family or friends to visit via the external doors.
  3. All visitors are required to wear a face mask for the duration of the visit (unless they are exempt) and sanitise their hands regularly during the visit and also on leaving the hospice.
  4. Visitors are advised to continue practicing social distancing from staff and other visitors who are not in their household.
  5. We are pleased to let you know that our Dove Café will be open each day for patient’s and visitors from 1-4.30 pm. (The Café is not open to the public)
  6. We are planning to open our Chapel from the Monday 4th October for patient and visitor use only (more details will follow)

Visitors who have any concerns should ask to speak to the Nurse in Charge.

Thank you for your support and cooperation.

Joy Farquharson                                                                               Dr Catriona Ross

CEO                                                                                                        Consultant in Palliative Medicine

Appendix A

St. Andrew’s Hospice
Visitor COVID 19 Screening Questionnaire

Date  
Visitor Name  
Visiting  

Please complete the information below

 WITHIN THE LAST 10 DAYS:

1 HAVE YOU EXPERIENCED A NEW COUGH? Y / N
2 HAVE YOU EXPERIENCED NEW SHORTNESS OF BREATH?       Y / N
3 HAVE YOU EXPERIENCED A NEW SORE THROAT, LOSS OF TASTE OR SMELL? Y / N
4 HAVE YOU HAD A HIGH OR LOW TEMPERATURE OR THE SENSE OF HAVING A FEVER?       Y / N
5 HAVE YOU HAD CLOSE CONTACT WITH SOMEONE WHO IS SUSPECTED OR CONFIRMED COVID-19?

(NB: CLOSE CONTACT IS DEFINED AS WITHIN 2M FOR MORE THAN 10 CONSECUTIVE MINUTES)?    

 Y / N
6 DO YOU HAVE ANY HOUSEHOLD MEMBER WHO IS SYMPTOMATIC OF COVID OR IS AWAITING A COVID TEST RESULT? Y / N
7 HAVE YOU BEEN TOLD TO ISOLATE? Y / N

If the answer to any of these questions is YES, the person should not visit.


Person Completing Form:

Name  
Signed  
Date