• My Patient’s Stay

My Patient’s Stay

My Stay at the Hospice

Following a patient’s referral by a Healthcare professional involved in their care, our Clinical team will review and assess the patient’s current needs and requirements and if appropriate, they will be added to our waiting list.

When a bed becomes available, a member of the senior nursing staff will contact your patient to arrange admission. The patient may be able to make their own way to the hospice or we may need to arrange transport to the hospice via ambulance.

On admission, your patient will be allocated a nursing team and consultant who will assess and plan individual person centred care in collaboration with them and their family and in conjunction with the wider multidisciplinary team.

Part of these admission discussions may include the patient’s thoughts and hopes for the future including – if appropriate for them – discharge. The discharge planning process can be quite complicated so we try to start this process as early as possible. On discharge, the patient will be made aware of all the ongoing care arrangements they have and any follow up appointments that have been made for them. We will discharge the patient with at least a week’s supply of medication and clear instructions regarding the medications and how to take them.

The Inpatient Unit is not a long term place of care.

For more information, please take a look at our Information Booklet.

Please see our Collection of Personal Data for Covid-19 Contact Tracing Privacy Notice

Updated 13th June 2022

We are pleased to announce that we have reviewed visiting to the Hospice with the aim of supporting, whilst maintaining the safety of, patients, visitors and staff.

From Monday 13th June 2022, there will be no limit on the number of visitors that patients can welcome.

  1. For everyone’s safety and comfort, we may ask you to stagger visits throughout the day to avoid any more that 4-5 people at any one time.
  2. Lateral Flow Tests (LFT) will be available for visitors to use prior to each visit. However, this is optional and is not a requirement.
  3. There will be open visiting from 14:00 – 20:30 hrs every day.
  4. Children (under 18) are also welcome to visit.
  5. Faith representatives can visit outwith usual visiting times.
  6. Please complete a COVID 19 screening form (to check you have no symptoms of, or recent contact with, the virus). This will be given to families as part of the admission process and visitors are asked to self-monitor to ensure they do not pose a risk of transmitting the virus to our patients or staff.
  7. When coming in to and leaving the hospice, all visitors are asked to report to the Main Reception, and Reception Staff will provide guidance on signing in and accessing the patient’s room. When leaving the building, visitors should exit via the main reception where the receptionist will sign you out. It is essential that visitors sign in and out for Fire Safety.
  8. Please do not enter or leave via other external doors within the Inpatient Unit.
  9. There is no longer a requirement to wear a face mask when visiting the Hospice in general; however, you are requested to wear a mask when entering a patient’s room. Masks are available if you wish to wear one at any time. Please sanitise your hands regularly during the visit and also on leaving the hospice.
  10. Visitors are advised to continue practicing social distancing from staff and other visitors who are not in their household.
  11. Our Dove Café will remain open between 10.00 -16:00 Monday – Friday. Soup, sandwiches, hot/cold drinks and home baking will be available.

Visitors who have any concerns should ask to speak to the Nurse in Charge.

Thank you for your support and cooperation.

Margaret Wilkie
Deputy CEO/Head of Clinical Services

Appendix A

St. Andrew’s Hospice
Visitor COVID 19 Screening Questionnaire

Date
Visitor Name
Visiting

Please complete the information below

WITHIN THE LAST 10 DAYS:

1 HAVE YOU EXPERIENCED A NEW COUGH? Y / N
2 HAVE YOU EXPERIENCED NEW SHORTNESS OF BREATH?       Y / N
3 HAVE YOU EXPERIENCED A NEW SORE THROAT, LOSS OF TASTE OR SMELL? Y / N
4 HAVE YOU HAD A HIGH OR LOW TEMPERATURE OR THE SENSE OF HAVING A FEVER?       Y / N
5 HAVE YOU HAD CLOSE CONTACT WITH SOMEONE WHO IS SUSPECTED OR CONFIRMED COVID-19?

(NB: CLOSE CONTACT IS DEFINED AS WITHIN 2M FOR MORE THAN 10 CONSECUTIVE MINUTES)?    

Y / N
6 DO YOU HAVE ANY HOUSEHOLD MEMBER WHO IS SYMPTOMATIC OF COVID OR IS AWAITING A COVID TEST RESULT? Y / N
7 HAVE YOU BEEN TOLD TO ISOLATE? Y / N

If the answer to any of these questions is YES, the person should not visit.


Person Completing Form:

Name
Signed
Date