• My Patient’s Stay

My Patient’s Stay

My Stay at the Hospice

Following a patient’s referral by a Healthcare professional involved in their care, our Clinical team will review and assess the patient’s current needs and requirements and if appropriate, they will be added to our waiting list.

When a bed becomes available, a member of the senior nursing staff will contact your patient to arrange admission. The patient may be able to make their own way to the hospice or we may need to arrange transport to the hospice via ambulance.

On admission, your patient will be allocated a nursing team and consultant who will assess and plan individual person centred care in collaboration with them and their family and in conjunction with the wider multidisciplinary team.

Part of these admission discussions may include the patient’s thoughts and hopes for the future including – if appropriate for them – discharge. The discharge planning process can be quite complicated so we try to start this process as early as possible. On discharge, the patient will be made aware of all the ongoing care arrangements they have and any follow up appointments that have been made for them. We will discharge the patient with at least a week’s supply of medication and clear instructions regarding the medications and how to take them.

The Inpatient Unit is not a long term place of care.

For more information, please take a look at our Information Booklet.

Please see our Collection of Personal Data for Covid-19 Contact Tracing Privacy Notice

Visitor Guidelines during COVID-19 Pandemic

Visiting Guidelines

Updated 19th July 2021

As Lanarkshire moves into Level 0 from Monday 19th July 21, we are delighted to be able to increase visiting for patients within the Inpatient Unit:

  1. In principle, for everyone’s safety and comfort, we aim to control the total number of visitors in the hospice at any one time, while ensuring every patient is able to receive up to 4 visitors each day.
  2. If a patient is receiving 2 visitors together and they are not from the same household a 1 metre distance should be maintained.
  3. Visiting times are 2 – 4pm and 6:30 – 8:30pm. These need to be booked in advance, giving the names of up to 2 visitors for each session. This should be recorded on the sheet within each patient’s room.
  4. Each patient may choose a total of 8 designated family or friends to visit them. This should be recorded on the Designated Visitor sheet within each patient room
  5. Children (under 18) can visit along with designated visitors and do not contribute to the designated visitor numbers.
  6. Faith representatives can visit out with usual visiting times, again in addition to other visitors.
  7. COVID 19 screening (a telephone call to check you have no symptoms of, or recent contact with, the virus) will take place prior to your first visit, and thereafter visitors are asked to self-monitor to ensure they do not pose a risk of transmitting the virus to our patients or staff.
  8. When coming in to AND leaving the hospice, all visitors are asked to report to the Main Reception. Reception Staff will provide guidance on signing in using the Test & Protect QR code and accessing the patient’s room, which may be via the external doors. On exiting the Hospice, visitors should ‘check out’ on their device AND alert Reception Staff before leaving. It is essential that visitors are signed in and out for Fire Safety.
  9. All visitors are asked to wear a face mask for the duration of the visit and sanitise their hands regularly during the visit and also on leaving the hospice.
  10. Visitors are required to practice social distancing from staff and other visitors who are not in their household, and may be asked to leave a patient’s room during their visit if the patient requires staff to enter to provide or monitor care.
  11. For patient and staff safety we would appreciate if visitors undertook regular Lateral Flow Tests. These can be picked up from your local pharmacy or ordered here: https://test-forcoronavirus.service.gov.uk/order-lateral-flow-kits/condition

Visitors who have any concerns should ask to speak to the Nurse in Charge.

Thank you for your support and cooperation.

Joy Farquharson                  Dr Catriona Ross

CEO                                           Consultant in Palliative Medicine

Appendix A

St. Andrew’s Hospice
Visitor COVID 19 Screening Questionnaire

Date  
Visitor Name  
Visiting  

Please complete the information below

 WITHIN THE LAST 10 DAYS:

1 HAVE YOU EXPERIENCED A NEW COUGH? Y / N
2 HAVE YOU EXPERIENCED NEW SHORTNESS OF BREATH?       Y / N
3 HAVE YOU EXPERIENCED A NEW SORE THROAT, LOSS OF TASTE OR SMELL? Y / N
4 HAVE YOU HAD A HIGH OR LOW TEMPERATURE OR THE SENSE OF HAVING A FEVER?       Y / N
5 HAVE YOU HAD CLOSE CONTACT WITH SOMEONE WHO IS SUSPECTED OR CONFIRMED COVID-19?

(NB: CLOSE CONTACT IS DEFINED AS WITHIN 2M FOR MORE THAN 10 CONSECUTIVE MINUTES)?    

 Y / N
6 DO YOU HAVE ANY HOUSEHOLD MEMBER WHO IS SYMPTOMATIC OF COVID OR IS AWAITING A COVID TEST RESULT? Y / N
7 HAVE YOU BEEN TOLD TO ISOLATE? Y / N

If the answer to any of these questions is YES, the person should not visit.


Person Completing Form:

Name  
Signed  
Date