St Andrew’s Hospice recognises that employed and voluntary staff are its most valuable resource.
St Andrew’s Hospice recognises that employed and voluntary staff are its most valuable resource and believes that it is only through our staff that we can provide the care to the high standard we do.
We recognise that in order to achieve and maintain the best possible standards of quality care and service, it will be necessary to attract and retain applicants with the relevant skills, qualifications and experience.
The hospice comprises of a diverse workforce, which includes a multidisciplinary clinical team, education and support services team, a fundraising team and a retail team. We employ a range of auxiliary services to support the functioning of the hospice and actively work to have a strong presence in our community of Lanarkshire.
St Andrew’s Hospice recognises that it is vital that its Recruitment & Selection Policy embodies the principles of the Equal Opportunity Policy and promotes the objective of ensuring fairness and consistency in the selection and promotion of employees within the organisation.
It also assists managers who have responsibility for making appointment decisions to ensure that equal opportunity is afforded to all applicants and appointments are made on merit.
The recruitment process will be undertaken in line with the following hospice policies and procedures:
Recruitment and Selection Policy
Equal Opportunities Policy
Information Management & Data Protection Policy
Dignity at Work Policy
View our current employed and voluntary staff vacancies here.
Ongoing support for the hospice team is an important aspect of palliative care provision. It has been long recognised that working in a hospice environment can be both physically and emotionally demanding and that stress and burnout are particularly common in palliative care settings.
The organisation has a responsibility to ensure occupational stress is minimised by developing and maintaining the use of ongoing staff support systems.
To maintain and develop such systems, St Andrew’s Hospice will:
Promote and provide robust staff support practices ensuring every team member feels supported in their role
Develop regular debriefing sessions to facilitate learning in complex cases
Promote the benefits of the Healthy Working Lives programme to encourage self support
Encourage the team to engage in health and safety issues and policy development to provide a safe working environment
Enable the hospice team to access and utilise the existing staff support systems to promote wellbeing
Actively promote the Appraisal/Performance Review & Development process to encourage individuals to identify their personal support needs.
St Andrew’s Hospice endeavours to provide care encompassing human dignity, compassion, justice, advocacy and quality. In order to ensure our staff can deliver a quality service encompassing all aspects of our ethos, we have established staff governance standards.
We endeavour to ensure our staff are aware of and work to meet these governance standards by ensuring our staff are:
Appropriately trained and developed
Involved in decisions
Treated fairly and consistently with dignity and respect in an environment where diversity is valued
Provided with a continuously improving and safe working environment, promoting health and wellbeing of staff, patients and the wider community
Aware of the Staff Forums and Open Meetings and how they can become involved.
The standard also requires all staff to:
Keep themselves up to date with developments relevant to their role within the organisation
Commit to continuous personal and professional development
Adhere to the standards set by their regulatory bodies
Actively participate in discussions or issues that affect them either directly or via their trade union/professional organisation
Treat all staff and patients with dignity and respect while valuing diversity
Ensure that their actions maintain and promote the health, safety and well being of all staff, patients and carers.
Learning & Development
St Andrew’s Hospice is responsible for all staff receiving the necessary induction and mandatory training to ensure the safe and efficient functioning of the service.
The hospice is also committed to the continuing professional development of our staff and offer the following:
Statutory and mandatory training
Short and long term education programmes
Conferences and seminars
Professional development programmes
Management development programmes
Mentoring, shadowing and coaching
Performance Development Review
St Andrew’s Hospice is committed to continuing to develop our staff and each Line Manager ensures that staff’s performance is reviewed 6 monthly for new staff in the first instance and annually thereafter for all staff members within their department.
Individual staff members are responsible for demonstrating knowledge and skills through achieving agreed objectives. Staff are encouraged to retain evidence of personal development and should be able to reflect on how learning can be applied to working practice.