• Patient & Family Support

    Patients and Families

Patient & Family Support

The Support Services team at St Andrew’s Hospice are here to support patients’ families in addition to patients; responding to and addressing emotional, psychological, social and spiritual needs.

Download our Support Services leaflet
Download our Common Grief Reactions leaflet


We normally offer a range of bereavement support services but sadly, due to the coronavirus outbreak, this isn’t currently possible. The safety of our service users, volunteers and staff is paramount.

We appreciate that many people will be dealing with the stresses associated with this disruption to life, as well as maybe coping with a bereavement and/ or carer responsibilities. We want to ensure that you still have the opportunity of support.

Our Patient & Family Support Team are providing a call back service to those who are most in need of support. To arrange a call, please complete the online form here.

The support team offer support to relatives in coping with the emotional and practical implications of the patient’s illness and prognosis.

This may involve:

  • Assisting with a variety of practical needs including; anticipatory care planning, working in partnership with community based staff and other relevant agencies or other hospice professionals to achieve patient goals, identifying carer needs and making referrals to carer support organisations where appropriate.
  • Facilitating improved communications between patients and their families and between individual family members.
  • Supporting patients and family members coping with transition loss, anticipatory grief and related issues.