Privacy Policy

This website is operated by St Andrew’s Hospice. We take the privacy of our users seriously. We know that privacy is important to you and so we promise to respect your personal information.

We collect personal information from you through the use of the ‘Contact us’ form. We process the information collected for the purposes of processing your request/query, providing you with information about products and services we offer and for auditing usage of this website. We will only request necessary information from you and will do our utmost to ensure that your details are kept accurate and up to date. Information is collected lawfully and in accordance with the Data Protection Act 1998. Any information that is saved is held safely on our computers with security systems preventing unauthorised access and we always ensure it is treated confidentially.

To keep you informed about our products and services we may notify you by e-mail or by post. If you wish to stop receiving such communications please contact:

St Andrew’s Hospice

Henderson Street




If you contact us by phone, the call may be recorded or monitored to provide additional security and to help improve our service.

We may exchange information with other approved organisations but only for the purposes of underwriting and fraud prevention. However we will only reveal your personal data to third parties if it is necessary for the performance of any agreement between us, you have given your consent or it is required or permitted by law.

You have the right to apply for a copy of the information we hold about you (for which we may make a small charge to cover the cost of administration) and to have any inaccuracies corrected.