• My Stay at the Hospice

    Patients and Families

My Stay

My Stay at the Hospice

Following your referral by a healthcare professional currently involved in your care, our Clinical team will review and assess your current needs and requirements and if appropriate you will be added to our waiting list.

When a bed becomes available, a member of the senior nursing staff will contact you to arrange admission. You may be able to make your own way to the hospice or we may need to arrange transport to the hospice via ambulance.

On the day of your admission, please bring your current medication with you, in addition to any  clean clothes and toiletries you may require for your stay.

On admission you will be allocated a nursing team and consultant who will assess and plan individual person centred care in collaboration with you and your family and in conjunction with the wider multidisciplinary team.

Part of these admission discussions may include your thoughts and hopes for the future including – if appropriate for you – discharge. The discharge planning process can be quite complicated so we try to start this process as early as possible. On discharge you will be aware of all the ongoing care arrangements you have and any follow up appointments that have been made for you. We will discharge you with at least a week’s supply of medication and clear instructions regarding the medications and how to take them.

The Inpatient Unit is not a long term place of care.

For further information, please take a look at our Information Booklet.

We warmly welcome relatives and friends to St Andrew’s Hospice and operate a flexible, patient-centred approach to visiting to meet the wishes of individual patients and visitors.

We are happy to welcome visitors at any time but as guidance, we find that between 2pm and 8.30pm is the best time to visit. Please speak to the Nurse in Charge for their advice about the best arrangements to suit you and your loved one.

In order to provide some privacy for patients who are eating, we operate Protected Mealtimes and ask that visitors, who are not helping with patient meals, either avoid visiting at meal times or take a break from visiting during these times.

Children are encouraged to visit but must be supervised.

Pets are also welcome by prior arrangement with the Nurse in Charge.

Please sign in and out at Reception as you enter and leave the Hospice.

Thank you for your co-operation.